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55 lines
1.7 KiB
Markdown
55 lines
1.7 KiB
Markdown
---
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layout: default
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title: Troubleshooting
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---
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# Troubleshooting
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Sometimes things go wrong and Part-DB shows an error message. This page should help you to solve the problem.
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## Error messages
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When a common, easy fixable error occurs (like a non-up-to-date database), Part-DB will show you some short instructions
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on how to fix the problem. If you have a problem that is not listed here, please open an issue on GitHub.
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## General procedure
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If you encounter an error, try the following steps:
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* Clear the cache of Part-DB with the console command:
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```bash
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php bin/console cache:clear
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```
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* Check if the database needs an update (and perform it when needed) with the console command:
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```bash
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php bin/console doctrine:migrations:migrate
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```
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If this does not help, please [open an issue on GitHub](https://github.com/Part-DB/Part-DB-symfony).
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## Search for the user and reset the password:
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You can list all users with the following command: `php bin/console partdb:users:list`
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To reset the password of a user you can use the following
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command: `php bin/console partdb:users:set-password [username]`
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## Error logs
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Detailed error logs can be found in the `var/log` directory.
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When Part-DB is installed directly, the errors are written to the `var/log/prod.log` file.
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When Part-DB is installed with Docker, the errors are written directly to the console output.
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You can see the logs with the following command, when you are in the folder with the `docker-compose.yml` file
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```bash
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docker-compose logs -f
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```
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Please include the error logs in your issue on GitHub, if you open an issue.
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## Report Issue
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If an error occurs, or you found a bug, please [open an issue on GitHub](https://github.com/Part-DB/Part-DB-symfony).
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